ATMfutura – A new standard for ATMs

ATMfutura – A new standard for ATMs

Thanks to the ATMfutura project, Swiss banks can save costs along the entire ATM value chain. SIX is creating a universal software solution as the basis for a complete package of future services.

In a tower block near Zurich, 17 monsters, each weighing up to a tonne, are lined up in rows. These are ATMs in the test center set up by SIX. With real machines and fake bank notes, the testers – assisted by “ROGER” the robot – run through every conceivable scenario.
Together with its partners, SIX has been commissioned by the Swiss banks to develop a multivendor software program for ATMs. From 2018 onwards, it is expected to be used in all ATMs across Switzerland. Today there are over 20 individual solutions in use in the Swiss market, from four different manufacturers. A common standard increases reliability and saves costs in a business field where it is impossible for the banks to differentiate themselves.
The multivendor software is the first step in the ATMfutura project. This venture reflects the corporate strategy: interbank ATM transactions already run via the systems provided by SIX. By using universal software, however, SIX can increase the processing depth of transactions within banks. The transaction volume on the existing systems of SIX would thereby increase.

The objective: a comprehensive package
In the future, ATMfutura will also relieve the banks of the burden of monitoring and managing their ATMs. By offering central monitoring, SIX – together with the multivendor software – creates the necessary conditions for taking over other elements in the value chain. This may include evaluating locations, and installing, equipping, or disposing of the ATMs. The actual aim of ATMfutura is to offer a comprehensive package in this business area. This is where enormous potential is to be found: Banks wishing to outsource the operation of their ATMs to SIX can expect significant cost savings, thanks to standardization, volume bundling, and process optimization. For its part, SIX is placing its business model on an even broader footing.