IT Supporter with German (replacement contract for 1 year)

The Cutting Edge Is Where the Experienced Meet the Inquisitive

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We drive the transformation of the financial markets. That’s why we invest in bright minds, in their ideas, knowledge and development. We do that by combining our best sides.

If you would like to find out why stability makes us so agile, why experience makes us so curious and why empathy makes us so impactful, apply now for the position of

IT Supporter with German (replacement contract for 1 year)

Warsaw | 100% | Reference 2686

Do you want to work in an agile, self-organized environment where collaboration, trust, and innovation are paramount? Become part of our Workplace ServiceDesk team! As the face of our internal IT, you will support our internal  users as a competent contact person by providing first level support.

What You Will Do
  • Acting as a 1st Level Support for all questions around the electronic workplace in the international environment
  • Acting as a single point of contact for all dysfunctions and questions via telephone, e-mail or central ticketing platform,
  • Fixing malfunctions and answering questions regarding: How to Orders, Microsoft Office Package and Office 365, Citrix, BYOD (Wi-Fi, Display, Installation of programs, E-mail),
  • OnSite Support (special local request fulfillment)
  • Some advanced tasks such as release management, security checks, software status
What You Bring
  • Very good knowledge of German and English
  • Relevant professional experience in international environment,
  • Good knowledge in problem solving in Windows client and Citrix environment, good understanding of Android, iOS and Mac OS would be helpful
  • Customer service experience in dealing with technical and non-technical users
  • Competencies: quick learning, friendly & open minded attitude, ability to prioritize, openness for new technologies and tasks

What We Offer

Flexible Work Models
We trust our employees – that’s why you can arrange your work-from-home and in-office times with the team flexibly.

Personal Development Programs
You can periodically attend training sessions, in-house classes, SIX Academy seminars, and mentoring or coaching sessions.

Agile Working Methods 
Whether through scrum or design thinking, we solve exciting tasks together in teams.

If you have any questions, please contact Hanna Gwardys.

For this vacancy we only accept direct applications.

Diversity is important to us. Therefore, we are looking forward to receiving applications regardless of any personal background.

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You Want to Know More?

We will tell you personally how we combine our best sides and what that means for your future at SIX.

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