Billing is a topic that is very much ingrained and established in the Swiss payments industry and highly relevant for buyers and sellers of goods and services, as well as financial institutions. In light of progressing digitization, billing is about to transform from an approach bound to paper to a digital experience.
The goal of this white paper is to provide a guide and food for thought for companies that issue and receive bills as well as software and billing services providers, banks, fintechs, and other payments enthusiasts. It is based on a number of considerations and discussions of the billing industry today and in the future. The present study was conducted in a joint effort between SIX and the Lucerne University of Applied Sciences and Arts.