A vacancy has arisen in our Client Consulting Group to provide pre and post sales support to clients, specializing on Reference and Regulatory based products. The role reports to Head Sales Support Operations, UK and is based around supporting clients and products, working effectively with sales to develop and deepen relationships with existing and new customers, and to promote and support the full range of SIX Financial Information’s services.
The successful applicant will develop and maintain an in depth knowledge of our central database, data collection processes and data distribution technology. They will be expected to become a subject matter expert in this area and to communicate effectively as such to clients and prospects, including managing such areas as services implementation and user training.
Candidates should have a background in the use and/or support of data services into financial institutions, ideally into a reference data environment either through a similar role elsewhere or by working at a client.
The following qualities and experience are highly desirable:
A solid understanding of Market Data (Equity, Fixed Income, Commodity, Funds and FX markets) and the support of a range of reference and real-time data products together with detailed knowledge of real-time pricing services, news feeds, reference data / corporate actions feeds or display terminals.
A solid understanding of Reference Data, Compliance and Regulatory Topics such as MIFID and Solvency II.
Good presentation, documentation and communication (oral and written) skills. Ability to build strong relationships with prospects, clients and internal stakeholders and document detailed requirements.
A solid understanding of Sales and Project Management lifecycles. They should be a motivated self-starter who can work with the minimum of supervision, driving his or her own activities based on the goals and targets they have been set, and involving other resources in the team when required.
Demonstrate enthusiasm to learn about, and maintain, their knowledge of the details of the market, including regulation, competitive positioning, technical issues around data delivery and current ‘hot topics’ in the industry.
Degree-level education and/or relevant experience
We are particularly interested in hearing from candidates who can demonstrate previous management experience in either a Data/Operations role or through a Vendor/Supplier role.
The package will be based on experience and background and will include a basic salary, bonus scheme and other benefits.
SIX Financial Information Human Resources