Main duties
  • Support the development and optimization of processes, quality standards and KPIs
  • Participate in enhancements initiatives for the operations team to enrich existing processes or define new ones
  • Translate needs into requirements and conduct conceptual discussions with product owners, business architects, developers and other stakeholders
  • Taking ownership of customer issues reported and tracking them through resolution
  • Perform root cause analysis in a complex system environment and following standard procedures to escalate unresolved issues to appropriate internal teams
  • Communicate defects and continuous improvement input to software engineering teams
  • Support monitoring of competitive environment, recognize market trends
  • Understand and analyze customer needs
Your profile
  • University degree or equivalent, preferably with a degree in Business Administration or Information Systems
  • Demonstrated track record of requirements analysis/engineering in the financial industry, preferably at stock exchanges
  • Experience in one or more of the following topics: Client Portal, Data Management, Trading and/or Post-trade
  • Knowledge of the relevant laws and regulations of the financial industry, in particular stock exchanges (FinFraG, Banking Act, Stock Exchange Act, FINMA Circular, IOSCO International Organisation of Securities Commissions etc.) is a plus
  • Experience with Agile development methodologies (Scrum and/or SAFe)
  • Lives a culture of mutual trust and loves to work with diverse people
  • Pays attention to detail, is organized and is clearly able to document requirements
  • Able to thrive in a fast-paced, high energy, demanding and team-oriented environments
  • Fluent in English and German (oral and written)

We offer you
  • Individual career path and development opportunities
  • An experience to be part in the World's first regulated digital exchange for investors, banks, and entrepreneurs bridging the gap between traditional financial services and digital communities

If you have any questions, please call Sandra Bolognese .

We only accept online direct applications.

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