Cards Services

Cards Services

Smart, Flexible Solutions for Your Needs – Fraud Monitoring and More

Debit Card Issuing Operating Processes

Issuing debit cards involves numerous operating processes that SIX will gladly take over for you. Our Customer Service Center is available to your customers 24/7, providing support for issues such as card blocking or using cards to shop online.

SIX uses state-of-the-art systems in the fight against fraud that constantly monitor all transactions, contributing significantly to recognising and tackling fraud.

  • Competence Center for Debit Card Processes

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How You Will Benefit

Efficient Fraud and Risk Management for Debit Card Issuers and TWINT Banks

SIX supports financial services providers with a state-of-the-art solution for fraud detection and prevention as well as risk management. With Payment Risk Management (PRISMA), you will benefit from an efficient risk man­agement platform. It is operated in real time and scalable in line with the growth of cashless payments.

About This Service

Here are several examples of activities that are essential to any card business and that SIX will gladly take on, including fraud monitoring and card blocking outside office hours.

Fraud Monitoring

Monitoring and preventing fraud is vital in protecting you and your customers from losses. To do so, SIX operates state-of-the-art systems that produce the best possible results.

Chargeback Process

Charging back debits that your customers do not accept involves complex processes that require a great deal of experience. Leave it to SIX – we’ll take care of it.

Call Center

SIX operates a Customer Service Center with highly trained card specialists who are happy to answer your customers’ questions. Profit from our skills and experience.

Card Blocking Center

If cards are lost or stolen, it is essential to block them as quickly as possible. To do this, banks need to be reachable 24/7. SIX operates a card blocking center available to your customers around the clock.