Sibos 2017 Toronto – Open Theater session: Will robots talk to our clients?
Artificial Intelligence (AI) is rapidly becoming an integral part of client experience across a range of industries. Experts estimate that AI will have surpassed human intelligence by 2019! In our day-to-day lives we no longer think twice about trusting a bot to help us through a software installation, and it has become second nature now to use voice commands for searches, ask about the weather, set calendar appointments and even buy pizzas.
But what about the financial industry – and especially the post-trade industry? Are we prepared to use AI? Are our clients willing to talk to a robot instead of our people? And what would we use AI for?
Join us for our Open Theater session for insights into how SIX Securities Services are meeting the AI challenge for post-trade services and beyond.
Nino Ciganovic, Head Client Support, SIX Securities Services