Customer Support

Helpdesk

Use this form to contact our Customer Support team for help with service issues, technical problems, account or access questions, or other support-related requests.

After submitting the form, you will receive a confirmation that your enquiry has been received. Our team will review your request, assign it to the appropriate support specialist, and get back to you as quickly as possible.

Prefer to contact us by phone? You'll find our phone numbers below the contact form.

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You can reach us by phone Monday through Friday during the following hours:

Location	Customer Support	Working Hours
Austria, Germany, Poland	+49 69 717 00 111	7:30 am - 5:00 pm
Belgium	+32 279 00 560	8:30 am - 5:30 pm
Denmark	+45 33 41 11 41	8:00 am - 5:00 pm
France	+33 1 4729 5747	8:00 am - 6:00 pm
Italy	+39 02 76 45 63 77	8:30 am - 5:30 pm
Japan	+81 3 4545 1745	9:00 am - 6:00 pm
Luxembourg	+352 261 16 777	8:00 am - 5:30 pm
MENA	+212 5 2227 6410	6:00 am - 6:00 pm
Monaco	+377 9797 7161	8:00 am - 6:00 pm
Netherlands	+31 20 3012 855	8:00 am - 5:30 pm
Singapore & Hong Kong	+65 6338 08	8:30 am - 6:00 pm
Spain	+34 91 577 5500	8:30 am - 6:00 pm
Sweden	+46 8 5861 6400	8:00 am - 5:00 pm
Switzerland	+41 58 399 5555	7:30 am - 5:00 pm
UK	+44 20 7550 5050	8:00 am - 5:30 pm
USA	+1 203 328 3399	8:30 am - 5:00 pm