One Bancomat for Switzerland

One Bancomat for Switzerland

An initiative from SIX

Proof of Concept: Centralized Operation of the Swiss Bancomat Infrastructure

Use of cash in Switzerland, as in all highly developed countries, is in sharp decline, not least due to the COVID-19 pandemic. As a result of the decline in cash usage, it is becoming increasingly challenging for banks to ensure the efficient operation of their ATMs. One possible model for the future, already established in some European countries, is to have ATMs operated centrally by a single infrastructure provider for all banks and their customers (“ATM pooling”).

With this in mind, SIX will take over the operation of the Bancomats at the Sursee hospital from November 2021 to April 2022 as a proof-of-concept trial. During the test period, hypotheses related to a (potentially) central cash supply under a bank-neutral brand identity will be tested. The aim of the SIX initiative is to gather empirical values with regard to how cash supply in Switzerland can be ensured in the long term.

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As part of the current proof-of-concept trial, hypotheses related to a possible central ATM infrastructure are to be tested, such as how customers react when bank-specific branding (logo, etc.) is removed from Bancomats or when an ATM with a bank-neutral brand is operated at existing locations.

What is your opinion? We are eager to hear your feedback. Participation takes about 2 minutes and is anonymous.

Frequently Asked Questions

SIX operates and develops infrastructure services for the Swiss and Spanish Stock Exchanges, for Post-Trade Services, Banking Services and Financial Information with the aim of raising efficiency, quality and innovative capacity across the entire value chain of the Swiss and Spanish financial centers. The company is owned by its users (121 banks). With a workforce of some 3,500 employees and a presence in 20 countries, it generated operating income of CHF 1.38 billion and Group net profit of CHF 439.6 million in 2020.

The proof-of-concept trial at the Sursee hospital site was initiated by SIX in cooperation with Migros Bank. The results are being incorporated into the ongoing discussions with Swiss banks with the aim of making a joint, trend-setting decision in a timely manner for the future design of cash supply in Switzerland.

If you have any questions regarding fees, please contact your bank. Fees are set and regulated by the bank. There are no fees for cash withdrawals for customers of Migros Bank.

If you have any questions regarding fees, please contact your bank.
If you have any other questions, the SIX support team will be happy to help you on weekdays from 8:00 am to 5:00 pm:

Tel.: +41 58 399 4670