Issuing Processing Issuer Services License Sponsoring SIX Account Gateway New Debit Cards Digital Services Products & Services Banking Services Debit & Mobile Services Issuer Services Issuer Services Smart, Flexible Solutions for Your Needs – Fraud Monitoring and More Debit Card Issuing Operating Processes Issuing debit cards involves numerous operating processes that SIX will gladly take over for you. Our Customer Service Center is available to your customers 24/7, providing support for issues such as card blocking or using cards to shop online. SIX uses state-of-the-art systems in the fight against fraud that constantly monitor all transactions, contributing significantly to recognising and tackling fraud. Bundled Processing Expertise for Banks and Cardholders – Configurable on a Modular Basis As a competence center for debit cards, SIX offers comprehensive services for the operational processing of all debit and mobile services from a single source. In this way, we support a product strategy that focuses on continual expansion. Operational expenses and risks are continually minimized through the use of modern technology, while at the same time the focus is on personal customer contact with issuers and cardholders. Find Out More Now How You Will Benefit Center of Competence for Debit Cards SIX is the leader in Switzerland when it comes to processing debit cards. Efficient. Secure. Stable. Customer-Focused Solutions Modular offer from card blocking to fraud and chargeback services as well as support solutions for digital applications. Efficient Fraud and Risk Management SIX supports financial service providers with a state-of-the-art fraud detection and prevention solution. About This Service Below are some examples of processes relating to the card business that SIX is happy to take care of for you, such as fraud monitoring and related clarifications, card blocking and the processing of transaction complaints. We provide support for cardholders regarding digital activation or online card use. Fraud Detection and PreventionMonitoring and preventing card misuse and fraud is of the utmost importance to protect you and your customers from harm. SIX operates state-of-the-art systems that, together with our specialized analysts, achieve the best possible results. Fraud and Chargeback SupportThe processes involved in cases of suspected fraud or disputed transactions are complex and require a great deal of experience. Our experts are happy to take on these tasks. Digital Services SupportDo the extended digital functions raise unanswered questions among your cardholders and thus result in higher support costs within your organization? We are very familiar with these issues and offer appropriate outsourcing options. Card Blocking CenterIf cards are lost or stolen, it is essential to block them as quickly as possible. To do this, banks need to be reachable 24/7. SIX operates a card blocking center available to your customers around the clock. Customer Service Center and Direct Banking SupportAt our Customer Service Center, our card experts are happy to answer your customers’ questions in four languages. Our specialists are also available to assist debit issuers with all debit card processing questions. We provide support in analyzing card misuse and processing complaints and claims. Efficient Fraud and Risk Management for Debit Card Issuers and TWINT Banks SIX supports financial services providers with a state-of-the-art solution for fraud detection and prevention as well as risk management. With Payment Risk Management (PRISMA), you will benefit from an efficient risk management platform. It is operated in real time and scalable in line with the growth of cashless payments. Learn More Card Fraud – No Chance The explanatory film (in German) uses the example of "phishing" to show how fraudsters operate and gives tips for preventing card fraud. So that the most popular means of payment in Switzerland remains secure.