The payCOMweb Application Will Also Be Discontinued as Part of the LSV⁺/BDD Phase-Out.
Please review your processes and prepare for this transition in a timely manner.
Handling of Regularly Occurring Claims
LSV⁺ and BDD are Swiss direct debit procedures that can be used to settle regular receivables in Swiss francs and euros. Once set up, the account is debited automatically for services purchased. With LSV⁺ there is a right of objection, whereas BDD exists in the corporate customer business and does not offer a right of objection.
Direct Debit Procedures LSV⁺ and BDD for Financial Institutions
LSV⁺ and BDD are attractive direct debit procedures offered by the Swiss banks for the handling of regularly occurring claims in francs and euro. They combine the best-possible consumer protection with efficient and secure processes, which minimize risks and costs for banks, debtors and creditors.
The legal basis for the direct debit procedures is formed by the participation conditions and debit authorizations. The participation conditions regulate the handling of instructions between the creditor and his bank. The debit authorization documents the legal relationship between the creditor, his financial institution and the debtor as well as that between the debtor and his bank. The debtor's bank is only permitted to pay the amount claimed if there is a valid debit authorization from the debtor.
The Two Procedures
Direct Debits for Companies
LSV⁺ and BDD are attractive direct debit procedures offered by the Swiss banks for the handling of regularly occurring claims in francs and euro
They combine the best-possible consumer protection with efficient and secure processes, which minimize risks and costs for both the debtor and creditor. Companies can efficiently manage their liquidity with direct debits. Special features include incoming payments according to value date and a significantly simplified dunning process.
The creditor can choose to collect direct debits in two different ways:
- with LSV⁺ (direct debits with right to objection) or
- with BDD (direct debits without right to objection).
Discontinuation of payCOMweb – Action Required
The payCOMweb application, which is used to submit and approve LSV⁺/BDD direct debit requests, will be gradually discontinued as part of the phase-out of LSV+/BDD services in Swiss francs and euros.
Timeline for the Discontinuation of the LSV⁺/BDD Service
To enable the payCOMweb users to make the necessary process adjustments, please find below a chronological overview of the key dates and the next steps presented as a table.
| Date | Milestone |
|---|---|
|
31.12.2025 12:00 |
Last date for SIX to issue new LSV identifications • change bank, provided the new financial institution does not discontinue the LSV+/BDD service before the official end-of-life date. • switch the submission channel between "direct to financial institution" and "via payCOMweb" until 31 August 2028, in agreement with their financial institution. |
| 30.08.2027 |
Discontinuation of the LSV+/BDD service in euro To ensure the processing of downstream processes, in particular return debits under LSV+, the last possible date for the submission and approval of LSV+/BDD direct debit requests in euro has been set at 30 August 2027 (observing the defined cut-off times). Submissions and approvals received after that date will be rejected with an error message. |
|
31.08.2027 |
The last possible requested processing date for (LSV+/BDD) direct debit requests in euro is 31 August 2027. Processing of direct debit requests with a requested value date of 31 August 2027 requires timely submission and approval no later than 30 August 2027 (observing the cut-off times). |
|
31.08.2028 16:00 |
Last possible processing of initial registrations for new payCOMweb billers holding an existing LSV identification (switch of LSV+/BDD submission channel to payCOMweb). Last possible processing of all payCOMweb approval forms by SIX (assigning of approval rights to users or bank account changes). |
|
22.09.2028 16:00 |
Last possible date for: • New recording/changing of payCOMweb users (without approval rights). Prerequisite: by this date at the latest, the user must have successfully uploaded a certificate for activation by SIX or must have a SwissID ready to use. • Assigning of approval rights by SIX based on confirmation from the financial institution. |
|
27.09.2028 | In view of the discontinuation of the LSV+/BDD service, SIX recommends submitting and approving in the LSV system the last direct debit requests in CHF no later than 27 September 2028 (observing the cut-off times). This minimises the risk of technical or other processing issues shortly before the final discontinuation date. |
|
28.09.2028 | The last possible date for submission and approval of direct debit requests in CHF is 28 September 2028 (observing the defined cut-off times and provided the financial institution has not discontinued the LSV+/BDD service earlier). Submissions and approvals received after that date will be rejected with an error message. |
| From 28.09.2028 at end-of-day processing (EOD) |
From this date, access to payCOMweb will be exclusively in read-only mode. From this date, payCOMweb will no longer receive e-mail-notifications regarding certificate expiry. |
| 29.09.2028 |
The last possible requested processing date for direct debit requests in CHF is 29 September 2028. Processing of direct debit requests with a requested value date of 29 September 2028 requires timely submission and approval no later than 28 September 2028 (observing the cut-off times). |
|
30.09.2028 |
Discontinuation of the LSV+/BDD service in CHF As 30 September 2028 is a Saturday, the last possible processing of LSV+/BDD direct debit requests in CHF will take place on Friday, 29 September 2028. |
|
14.12.2028 12:00 noon | Last processing of deletion requests from payCOMweb users by SIX. User deletions made by 12:00 will become effective on 15 December 2028. |
| 15.12.2028 | Last possibility to view the payCOMweb portal |
Data Retrieval
SIX will retain the data from the payCOMweb application for the statutory retention period. This concerns payCOMweb user master data as well as the data of transactions submitted via payCOMweb.
payCOMweb users can retrieve the data they submitted via payCOMweb themselves until 15 December 2028.
After that date, SIX will provide requested data concerning the financial institution or the payCOMweb user, and which are subject to statutory retention requirements, only upon corresponding request from the financial institution or from the payCOMweb user. SIX reserves the right to invoice the requesting party for costs incurred in connection with the data retrieval.
Need More Information?
For more information on the discontinuation of the LSV+/BDD service, please visit the website below or contact your bank. If you are a biller using payCOMweb and have further questions, please contact us using the below contact form.
Data Transfer via Paycomweb
payCOMweb is an Internet-based solution for the transmission of direct debits (LSV⁺/BDD). It is the electronic interface for the automated exchange of data between your finance software and SIX.
With payCOMweb you can securely, rapidly and efficiently transmit data around the clock, seven days a week.
How It Works, Access with Certificate and Ordering
Forms for Completing/Saving on Your PC and Subsequent Printing
Initial Order
With the registration form you can
- register your company for payCOMweb,
- request payCOMweb approval rights for LSV⁺/BDD.
Modifications
With the modifications form you can
- register new users with access to new or existing mailboxes
- issue or rescind user access to mailboxes
- delete users and/or mailboxes
- delete payCOMweb approval rights.
Registration for Electronic Approval
Required for the electronic approval of order is registration for the payCOMweb service by means of of the registration form (see the above chapter initial order).
How Does It Work?
The ordering party logs in with the certificate into the payCOMweb application and transmits the locally saved files though the Web browser with SSL encryption. He/she then receives an electronic confirmation of receipt.
payCOMweb offers the option of electronic approval by the ordering party. Alternatively, the approval can also be made by the ordering party’s house bank, if the ordering party has sent the credit or debit order on paper.
The payment approval is made upon verification of the payment data. The ordering party can call up, save and print out the processing confirmation at any time.
The creditor’s financial institution of account, i.e. the ordering party, as well as that of the debtor will be notified about the incoming payment, whereby the debtor banks checks whether the requirements (e.g. authorization, credit-worthiness) are sufficient to execute the payment.
If the payments are approved by the respective financial institution, payCOMweb then processes the order and carries out the corresponding credits and/or debits upon the customers’ accounts through the financial institutions.
Access to the payCOMweb application takes place via a web browser and is secured by a certificate or SwissID issued by third-party providers.
The two following authentication methods are recommended:
SwissID
The operator can register for SwissID free of charge here: www.swissID.ch:
- Create an account on www.swissID.ch
- Perform an online identity check
DigiCert® Document Signing Service
We accept DigiCert Document Signing Service Individual Account and DigiCert Document Signing Service Enterprise Account. In both cases, ‘Client authentication certificate’ must be selected, only authentication certificates can be used for the login.
The service payCOMweb is free of charge until further notice. Certificates can be acquired separately and there might be additional charges from the manufacturer.
Resources
Nachfolgende Dokumente sind passwortgeschützt (Member Section von eBill & Direct Debit (LSV)).
The following documents are password-protected (Member Section of eBill & Direct Debit (LSV)).
- Participation conditions
- Debit authorization with right of objection in EUR
- Debit authorization with right of objection in CHF
- LSV⁺/BDD – Financial institution
- Web portal – Registration/Change/Deletion: User
- Web portal – Registration: Financial institution
- Test direct debit LSV⁺/BDD for debtor banks
Registration does not work
- Support by SwissSign (Swiss Post)
- Support by QuoVadis
Have you already registered your SuisseID with SIX?
- Send us an e-mail
You were able to transmit the file but receive no details of its status
Any data transmitted using payCOMweb between 6 pm and approx. 7 pm Mondays to Fridays, between 12 noon on Saturdays to 5 pm on Sundays and on public holidays are not validated. This is the reason why a status is not sent to senders during these times and why it is also not possible to approve the transmitted orders.
Cash Management, Transaction Costs, Transaction Currencies
Organizational and Contractual Issues
Objection
Alternatives to the Direct Debit Procedure
Download Bank Master
The Bank Master in ASCII or Excel format is an extract of the daily updated Swiss Bank Master.
The file is ideal for updating existing bank master data in software programs relating to IIDs in credit, debit, and general payment traffic applications.
The file may be downloaded either in text (ASCII) or in Excel format. The text file contains capital and lower case letters, umlaut and special characters. Each entry consists of a record with fixed-length field, ending with carriage return and linefeed (CR/LF). The records are sorted in ascending order according to IIDs (cf. record description). The contents of the two files are the same. The text file shows a separate title line.
As an alternative to the Bank Master the Electronic Index is at disposal as a reference in the form of an offline inquiry.
The Inquiry IID is an online search for master data of financial institutions as Swiss payment traffic participants.
Find Out More