Fraud & Dispute Services

Fraud & Dispute Services

Smart, Flexible Solutions for Your Needs – Fraud Monitoring and More

Reliable Fraud Detection and 24/7 Customer Support

To combat fraud, SIX relies on state-of-the-art systems that monitor all transactions in real time. This enables SIX to detect and prevent fraudulent activity early and reliably.

Through selected partnerships, we develop targeted solutions that enhance both security and customer satisfaction. With this approach, we actively contribute to the advancement of fraud prevention in the payments industry.

In addition, Issuing debit cards involves numerous operating processes that SIX will gladly take over for you.  Our Customer Service Center is available to your customers 24/7, for example, for card blocking or questions regarding e-commerce usage.

How You Will Benefit

About the Service

SIX takes on key tasks in the card business, relieving you of operational processes. These include analyzing transactions to detect suspicious activity and prevent fraud early on, real-time monitoring of all transactions, card blocking, processing transaction disputes, and helping bank customers activate their cards digitally for e-commerce use.

Bundled Processing Expertise – Modular and Flexible Configuration

As a competence center for debit cards, SIX consolidates all services related to the operational processing of debit services. Banks can configure these services modularly and benefit from a continuously expanding infrastructure.

SIX reduces your operational effort and risk through the targeted use of modern technologies. At the same time, we maintain close personal contact with issuers and cardholders – ensuring a collaborative and efficient partnership.